STORE POLICY
CUSTOMER CARE
At Elegance by Jewellery, we are dedicated to providing excellent customer service and ensuring a positive experience for every customer. Our team is committed to addressing inquiries, resolving issues promptly, and delivering high-quality support. We value customer feedback and continuously strive to improve our services.
We handle all concerns with professionalism and transparency, ensuring fair resolutions for complaints and disputes. Our support team is available through [Email/Phone/Live Chat] to assist with any questions. Customer satisfaction is our top priority, and we work diligently to meet and exceed expectations.
PRIVACY & SAFETY
At Elegance by jewellery, we prioritize your privacy and ensure that your personal information is collected, stored, and used securely. We only use your data for essential purposes such as processing orders, providing customer support, and improving our services. Your information is never shared with unauthorized third parties!
To protect your data, we implement strict security measures, including encryption and secure servers, to prevent unauthorized access. We also comply with all relevant data protection laws. Customers can manage their privacy settings and contact us anytime for inquiries about their personal information.
PAYMENT METHODS
At Elegance by Jewellery, we offer a variety of secure and convenient payment methods to ensure a smooth shopping experience. We support digital payment options such as Easypaisa, JazzCash and Bank transfer for added convenience.
All payments are processed securely with encryption and fraud protection measures to safeguard your financial information. If you have any questions regarding payment options, our support team is available to assist you.
We also offer Cash on Delivery (COD) services.